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Christmas & New Year Trading Hours

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Please note the following amendments to SERVICE ONE’s trading hours over the Christmas/New Year period. 

Read more: Christmas & New Year Trading Hours

 

System outage Thu 30 Nov

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Please be advised we will be conducting system maintenance on the early morning of next Thursday (30 November 2017) from 12am.

Read more: System outage Thu 30 Nov

 

Do Good Awards - finalists nominees announced

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We are pleased to announce the finalists for the 2017 Alliance Bank® Do Good Awards. Congratulations to the following finalists:

Read more: Do Good Awards - finalists nominees announced

 

App unavailability

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Update (7/11, 12.43pm): we have experienced minimal downtime with the Andorid App and this can continue to be used as per normal. 

Update (5/11, 2.12pm): an update for iOS is now available on the App Store - please download and apply this update and you should be able to access the App. For Android users, the App will remain unavailable for some time - updates will be provided as they come to hand. 

Please note the SERVICE ONE Alliance Bank App will be unavailable from Sunday 5 November 2017. We are expecting the service to remain unavailable for at least a couple of days.

Read more: App unavailability

 

2017 SERVICE ONE AGM notice

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NOTICE OF ANNUAL GENERAL MEETING

NOTICE is hereby given that the 17th Annual General Meeting (AGM) of SERVICE ONE Mutual Limited (the Company) will be held at the Mercure Canberra, corner of Ainslie and Limestone Avenues, BRADDON, ACT on Wednesday 8 November 2017 at 6.00pm (registration will commence at 5.30pm).

Read more: 2017 SERVICE ONE AGM notice

 

2017 Director election - update

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In September, nominations opened to fill two vacant positions on the Board. Two eligible nominations were received - Heather Nash and Bruce Papps, therefore no election is necessary.

Read more: 2017 Director election - update

 

Update to privacy disclosures

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Recently, the Privacy Disclosure Statement was amended to reflect our intention that all references to "we", "us" and "our" in the Privacy Disclosure Statement provided to Members between March 2015 and September 2017 were intended to mean SERVICE ONE and Bendigo Bank unless otherwise stated.

Read more: Update to privacy disclosures

 

Home loan rate changes announced

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SERVICE ONE has announced changes to home loan interest rates that will impact some existing borrowers. Interest-only loans will now be priced differently to principal and interest loans. 

Read more: Home loan rate changes announced

 

Social enterprise development initiatives launched

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Earlier today we were delighted to be a part of two exciting new initiatives – the opening of the SERVICE ONE Social Enterprise Hub at the University of Canberra as well as launching the inaugural season of the Mill House Social Enterprise Accelerator program. 

Read more: Social enterprise development initiatives launched

 

ABC program for domestic violence survivors launched

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This morning we were honoured to be a part of the launch of a fantastic new initiative – the Assistance Beyond Crisis (ABC) microfinance program that will be offering interest free loans to people who have experienced and left a domestic or family violence situation. 

Read more: ABC program for domestic violence survivors launched

 

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