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Changes to monthly statement delivery and billing accounts

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Tuesday, 10 April 2018 01:00

Please note the monthly statement period will be changing as per below:

Read more: Changes to monthly statement delivery and billing accounts

 

Internet banking/App issue - update

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UPDATE 8/3 (8.55am): App updates for both iOS and Android are now available in the respective App Stores. Assuming these updates are applied, all services are now up and running.

Read more: Internet banking/App issue - update

 

Do Good Award winners announced

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Congratulations to the two Do Good Award winners, Sean Thornton (Circle Alliance Bank), who established Anonymous X – a program that supports individuals experiencing homelessness AND Jacqui Bennett (AWA Alliance Bank), who founded Humans in Geelong – a website that shares positive stories to inspire others to Do Good. 

Read more: Do Good Award winners announced

 

Join SERVICE ONE at the Canberra Cavalry home game this Saturday

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If you’re coming along to the Cavalry vs. Brisbane Bandits baseball game this Saturday (27 January) be sure to visit the SERVICE ONE Fun Zone! The fun starts at 6:30pm with FREE face painting, jumping castle and pitching speed test!

Read more: Join SERVICE ONE at the Canberra Cavalry home game this Saturday

 

New website - troubleshooting

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Friday, 22 December 2017 11:15

Since the launch of the new website earlier in the week, some Members have experienced issues accessing Internet and mobile banking. 

Read more: New website - troubleshooting

 

Issues with 1300 number

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Friday, 22 December 2017 10:30

UPDATE 22/12, 11.11am: the 1300 361 761 service has been restored.

Read more: Issues with 1300 number

 

Christmas & New Year Trading Hours

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Please note the following amendments to SERVICE ONE’s trading hours over the Christmas/New Year period. 

Read more: Christmas & New Year Trading Hours

 

System outage Thu 30 Nov

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Please be advised we will be conducting system maintenance on the early morning of next Thursday (30 November 2017) from 12am.

Read more: System outage Thu 30 Nov

 

Do Good Awards - finalists nominees announced

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We are pleased to announce the finalists for the 2017 Alliance Bank® Do Good Awards. Congratulations to the following finalists:

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App unavailability

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Update (7/11, 12.43pm): we have experienced minimal downtime with the Andorid App and this can continue to be used as per normal. 

Update (5/11, 2.12pm): an update for iOS is now available on the App Store - please download and apply this update and you should be able to access the App. For Android users, the App will remain unavailable for some time - updates will be provided as they come to hand. 

Please note the SERVICE ONE Alliance Bank App will be unavailable from Sunday 5 November 2017. We are expecting the service to remain unavailable for at least a couple of days.

Read more: App unavailability

 

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