News Category
Card fraud department scam phone calls
Monday, 20 January 2020 09:00
Our industry partner Cuscal that provides our fraud monitoring and detection service for access cards, Vigil, has made us aware of some scam phone calls that have targeted some cardholders.
Support for those impacted by bushfires
Wednesday, 13 November 2019 13:00
If you've been impacted by the recent bushfires and have established banking arrangements with SERVICE ONE, we're here to help.
2019 AGM notice and Director election update
Monday, 14 October 2019 09:00
NOTICE OF ANNUAL GENERAL MEETING
NOTICE is hereby given that the 19th Annual General Meeting (AGM) of SERVICE ONE Mutual Limited (the Company) will be held at the Mercure Canberra, corner of Ainslie and Limestone Avenues, BRADDON, ACT on Wednesday 20 November 2019 at 6.00pm (registration will commence at 5.30pm).
Decreases to variable rate home loans and other rate changes
Friday, 11 October 2019 15:00
Today it was announced SERVICE ONE will pass on a further 15 basis point reduction across the range of variable rate home loans - for both owner occupiers and investors, and includes those borrowers on Interest Only repayments. This reduction will also apply to line-of-credit home loan options.
Read more: Decreases to variable rate home loans and other rate changes
Upcoming changes to fees and charges
Friday, 30 August 2019 13:00
From 1 October 2019, several changes and updates will be applied to the SERVICE ONE Alliance Bank Schedule of Fees and Charges (the Schedule).
Recent PayID data breach
Monday, 26 August 2019 17:00
There was a recent data breach involving another financial institution’s systems that meant over 90,000 PayID registrants had their information compromised. In this figure, a handful of SERVICE ONE Members were impacted.
Belconnen Branch relocation
Friday, 19 July 2019 11:30
From Monday 5 August 2019, SERVICE ONE Belconnen will be trading from a new location:
Further decreases to variable rate home loans and other rate changes
Thursday, 11 July 2019 13:00
SERVICE ONE today announced it will pass on a further 20 basis point decrease to variable rate owner occupied home loans and 15 basis points for variable rate residential investment property home loans. HomePlus equity line-of-credits remain unchanged. These decreases will apply to both new and existing loans.
Read more: Further decreases to variable rate home loans and other rate changes
SERVICE ONE announces decreases to variable rate home loans
Friday, 14 June 2019 16:30
SERVICE ONE today announced it will pass on the full 25 basis point decrease to variable rate home loans with principal and interest repayments. Borrowers on interest only repayments will benefit from a 0.20% decrease. These decreases will apply to both new and existing loans.
Read more: SERVICE ONE announces decreases to variable rate home loans
System outage - Sunday morning
Monday, 03 June 2019 12:00
Please note network maintenance will take place on the early morning of Sunday 9 June 2019 that will impact the availability of certain services.
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