Contact/visit us
All of the information you need to get in touch, visit us and our business numbers.
Contact/visit us
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Contact us |
Use our general enquiry form | ||||
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Email us |
support@serviceone.com.au | ||||
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Phone us |
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Social media |
Social media guidelines |
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Visit us |
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Mobile bankers |
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Fax us |
+61 2 6215 7171 (from overseas) |
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phoneLink |
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eLink Internet banking |
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Lost / Stolen Cards |
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System Access Help |
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| Write to us |
Locked Bag 1, Deakin, ACT, 2600 |
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| Compliments, suggestions and complaints | |||||
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Advice Hubs & Support Centres / rediATM locations |
Use the ATM locator or the rediATM website |
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| BSB | 801 009 | ||
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SWIFT code (for international money transfers) |
CUSCAU2SXXX | ||
| International Money Transfers: | ||||||||||||
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When sending International Money Transfers to SERVICE ONE Alliance Bank accounts, be sure to quote the following information to ensure the payment is sent correctly and received accordingly.
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| Lost / Stolen card hotline | 1300 361 761 | ||||
| Access Code Service helpline | 1300 361 761 | ||||
| phoneLink | 1300 361 431 | ||||
| Card Services | 1300 135 538 | ||||
| Cash Passport Helpline |
1800 098 231 (Australia) 0800 444 691 (New Zealand) 800 966 321 (Hong Kong) 00531 780 221 (Japan) 00798 4434 1279 (South Korea) 001800 442 212 (Thailand) 0800 056 0572 (UK) 1 877 465 0085 (USA/Canada) +44 207 649 9404 (other countries) |
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| CGU Insurance |
1300 763 909 (general enquiries) 13 24 80 (24/7 claims hotline) |
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| Bendigo Bank Merchant Services | 1300 132 741 |
Visit us
Please note: SERVICE ONE locations may be currently operating on reduced trade in response to COVID – 19.
Batemans Bay
Batemans Bay District Advice Hub
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Belconnen
North side Advice Hub
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Cooma
Cooma District Advice Hub
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Deakin
Head Office Inner South Advice Hub
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Gungahlin
Gungahlin Support Centre
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Tuggeranong
Tuggeranong Support Centre
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Tumut
Tumut District Advice Hub
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Meet with a mobile banker
Our mobile bankers can come to you or chat with you over video call.
Increased Risk through 3rd Party Apps
Providing access to your internet banking could make you liable for unauthorised transactions.
Assistance Beyond Crisis (ABC)
ABC offers interest free loans for people who have experienced and left a domestic violence situation.
