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Change to Tuggeranong Branch trade

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Please note the following change to SERVICE ONE Tuggeranong Branch trade that will become effective next month.

Effective date Change
Monday 18 February 2019 The Tuggeranong Branch will close from 1.30pm until 2.30pm Monday to Friday.

With an increasing proportion of Members opting for electronic channels, we’ve reviewed in-Branch traffic at this Branch and feel as though based on trends over the past few years, this change will have a minimal impact on Members. These arrangements are already in place at three other Branches.

Importantly, this change (while small), will help the organisation run more efficiently and will allow us to re-allocate staff resources to priority areas, including an increased capacity to offer mobile banking service and to better service Members in non-face-to-face interactions.

If you have any questions relating to this change, please visit your local Branch or phone us on 1300 361 761.