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SERVICE ONE announces COVID-19 Assistance Package

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SERVICE ONE has announced a range of assistance measures to provide short and long-term support for Members impacted by the COVID-19 (coronavirus) pandemic.

The following financial assistance package is available:

  • personal and business borrowers can apply for relief on loans for up to six months
  • waiver of fees for the restructuring or consolidation of loans
  • discounted interest rates on new personal loans taken out by existing SERVICE ONE Members
  • waiver of interest rate reduction for early withdrawals of term deposits prior to maturity, and
  • deferral of payments and extensions for Equipment Finance on a case-by-case basis.

SERVICE ONE will continue to monitor the situation and evaluate our responses and provide updates as needed. Chief Executive, Matthew Smith, shares his views on the organisation’s commitment to Members and the broader community during this difficult time.

"We know many of our Members are uneasy at the moment, particularly with the flow on impact to the global and local economies. As the situation continues to unfold, SERVICE ONE is taking a proactive role to minimise the risks to staff, Members and the broader community. We understand the negative impact of COVID-19 will flow onto some household budgets, incomes, jobs, the sustainability of small businesses and more. This assistance package (not far removed from the one offered to those impacted by the recent bushfires) is designed to provide some relief and we encourage any of our Members adversely impacted by COVID-19, to contact us to see how we can assist."

Impacted SERVICE ONE Members should contact us on 1300 361 761.

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