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Notice to accountholders - withdrawal limits

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SERVICE ONE would like to advise accountholders of the following changes to daily withdrawal limits as well as the fact existing withdrawal limits will apply to payments made using the New Payments Platform that will soon be available to accountholders. 

Changes to withdrawal limits effective Monday 5 November 2018:

Item Existing daily limit New daily limit from 5 November 2018
External funds transfer (with One-Time Password enabled) $2,000 $10,000
payWave transactions $200 $1,000

The Operation of Accounts and Access Facilities booklet has been updated as a result of these changes and should be reviewed by accountholders, including information regarding the increased risk associated with higher withdrawal limits.

If you have any questions relating to these changes, phone 1300 361 761.

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