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Christmas & New Year Trading Hours

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Please note the following amendments to SERVICE ONE’s trading hours over the Christmas/New Year period. 

  • Saturday 23 December - Telephone Response Centre open 9am - 12pm.
  • Sunday 24 December -  all Branches and the Telephone Response Centre will be closed.
  • Monday 25 December - all Branches and the Telephone Response Centre will be closed.
  • Tuesday 26 December - all Branches and the Telephone Response Centre will be closed.
  • Saturday 30 December - Telephone Response Centre open 9am - 12pm.
  • Sunday 31 December - all Branches and the Telephone Response Centre will be closed.
  • Monday 1 January - all Branches and the Telephone Response Centre will be closed.

Please note the Canberra City Branch will be closed from 12pm Friday 22 December through until Monday 8 January.

All Branches will resume normal trading hours from Tuesday 2 January 2018 (except Canberra City Branch as above).

phoneLink and eLink services will be available during this time.

We hope all Members and their families have a safe and relaxing holiday season and all the best for 2018.

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