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Member Benefits

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Benefits at a glance

SERVICE ONE Members enjoy access to:

  • the competitive range of SERVICE ONE Alliance Bank products and services, including home, personal and car loan options, savings and transactional accounts, insurance and more
  • a social enterprise banking model that is all about doing good for Members and our community
  • the All Smiles Account to minimise transaction fees and a monthly Fee Allowance to offset everyday transaction fees on other accounts
  • an exceptional service experience with 97%* overall Member satisfaction with service levels
  • local call centre staff available seven days
  • locations across the ACT and surrounding NSW, and
  • discounted pricing on National Health Co-op membership (providing unlimited access to bulk billed GP medical services).

Plus, you’re part of an organisation that is 100% customer-owned, that has origins that go back nearly 60 years and that is firmly focused on making a positive societal impact.

*Based on 2019 Member survey results.

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