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About Us

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  • Become a Member

    By becoming a SERVICE ONE Member, you will be helping us Do Good for all SERVICE ONE Members and the broader community.

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  • Member Benefits

    As part of Australia’s first social enterprise banking network, SERVICE ONE Member benefits extend beyond just finance and banking.

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  • Member Service Promises

    We promise to Do Good by our Members and the community. Part of this is living up to our Member Service Promises.

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  • Mission & Values

    We are committed to demonstrating strong social and environmental responsibilities amongst our Members, staff and the wider community.

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  • Our Story

    From humble beginnings, we’re now part of Australia’s first social enterprise banking network, aiming to Do Good for Members and the community.

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  • History

    With a history that spans nearly 60 years, SERVICE ONE is made up of a unique blend of organisations and identities serving the needs of Members.

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  • News

    Keep up-to-date with corporate developments, news, community initiatives and more.

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  • Testimonials

    Don’t just take our word for it. Find out what our Members have to say about us.

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  • Careers

    Enthusiastic? Itching to make a difference? Do you maintain customer focus in everything you do? Sounds like you’d be a great fit for SERVICE ONE.

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  • Community Support

    Our unique business model allows us to invest a portion of our profits in the community. Check out some of the organisations we support or apply for sponsorship.

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  • Corporate Social Responsibility

    As a good corporate citizen, we always try to be mindful of our social and environmental responsibilities.

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  • Publications

    SERVICE ONE produces various publications including an annual report detailing the financial performance of the organisation as well as a Member newsletter to keep Members up-to-date.

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  • Financial Claims Scheme

    Find out about this Australian Government scheme to protect depositors.

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  • Directors & Executive

    SERVICE ONE is governed by a Board of Directors and the day-to-day running is the responsibility of the Executive.

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  • Governance

    In order for the SERVICE ONE Board to meet their responsibilities, they operate within a framework that incorporates several policies.

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  • Codes of Practice

    As SERVICE ONE is committed to delivering products and services ethically and to a high standard, we comply with a number of codes of practice.

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Meet with a mobile banker

Our mobile bankers can come to you or chat with you over video call.

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COVID-19 information

Our response, access to services and support available.

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Assistance Beyond Crisis (ABC)

ABC offers interest free loans for people who have experienced and left a domestic violence situation.

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Are you experiencing financial difficulty? Get financial assistance