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New website - troubleshooting

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Friday, 22 December 2017 11:15

Since the launch of the new website earlier in the week, some Members have experienced issues accessing Internet and mobile banking. 

Read more: New website - troubleshooting

 

Issues with 1300 number

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Friday, 22 December 2017 10:30

UPDATE 22/12, 11.11am: the 1300 361 761 service has been restored.

Read more: Issues with 1300 number

 

Christmas & New Year Trading Hours

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Thursday, 14 December 2017 20:00

Please note the following amendments to SERVICE ONE’s trading hours over the Christmas/New Year period. 

Read more: Christmas & New Year Trading Hours

 

System outage Thu 30 Nov

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Thursday, 23 November 2017 00:00

Please be advised we will be conducting system maintenance on the early morning of next Thursday (30 November 2017) from 12am.

Read more: System outage Thu 30 Nov

 

Do Good Awards - finalists nominees announced

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Thursday, 16 November 2017 00:00

We are pleased to announce the finalists for the 2017 Alliance Bank® Do Good Awards. Congratulations to the following finalists:

Read more: Do Good Awards - finalists nominees announced

 

App unavailability

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Saturday, 04 November 2017 00:00

Update (7/11, 12.43pm): we have experienced minimal downtime with the Andorid App and this can continue to be used as per normal. 

Update (5/11, 2.12pm): an update for iOS is now available on the App Store - please download and apply this update and you should be able to access the App. For Android users, the App will remain unavailable for some time - updates will be provided as they come to hand. 

Please note the SERVICE ONE Alliance Bank App will be unavailable from Sunday 5 November 2017. We are expecting the service to remain unavailable for at least a couple of days.

Read more: App unavailability

 

2017 SERVICE ONE AGM notice

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Tuesday, 10 October 2017 00:00

NOTICE OF ANNUAL GENERAL MEETING

NOTICE is hereby given that the 17th Annual General Meeting (AGM) of SERVICE ONE Mutual Limited (the Company) will be held at the Mercure Canberra, corner of Ainslie and Limestone Avenues, BRADDON, ACT on Wednesday 8 November 2017 at 6.00pm (registration will commence at 5.30pm).

Read more: 2017 SERVICE ONE AGM notice

 

2017 Director election - update

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Tuesday, 03 October 2017 00:00

In September, nominations opened to fill two vacant positions on the Board. Two eligible nominations were received - Heather Nash and Bruce Papps, therefore no election is necessary.

Read more: 2017 Director election - update

 

Update to privacy disclosures

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Monday, 18 September 2017 00:00

Recently, the Privacy Disclosure Statement was amended to reflect our intention that all references to "we", "us" and "our" in the Privacy Disclosure Statement provided to Members between March 2015 and September 2017 were intended to mean SERVICE ONE and Bendigo Bank unless otherwise stated.

Read more: Update to privacy disclosures

 

Home loan rate changes announced

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Thursday, 13 July 2017 00:00

SERVICE ONE has announced changes to home loan interest rates that will impact some existing borrowers. Interest-only loans will now be priced differently to principal and interest loans. 

Read more: Home loan rate changes announced

 

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