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About the National Health Co-op

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The National Health Co-op (NHC) is a not-for-profit, member owned co-operative that provides affordable medical and healthcare services to the communities where it operates. The NHC's overarching goal is to provide access to affordable healthcare to Australians and through which significantly reduce instances of preventable diseases and lessen the personal and societal impact of chronic conditions.

Bulk Billing Doctors

NHC Primary Health Services

The history behind the NHC

The National Health Co-op was formed in response to a lack of General Practitioners in the northwest region Canberra region of West Belconnen, a suburban area of 20,000 people. This issue came about due to medical practices progressively closing in the area over the preceding years and an increasing shortage of General Practitioners in the city.

In the hope of addressing this issue, in September 2004 a number of community organisations and local residents convened a public meeting. Out of this meeting, a community representative committee was formed, which included a small executive committee. The executive committee was tasked with trying to find solutions to the situation.

In December 2006, the committee re-formed as a registered co-operative, the ‘West Belconnen Health Co-operative Ltd’. Eventually capital funding was found to enable the opening of the first GP clinic in the suburb of Charnwood in January 2010.

In September 2014, the name was changed to the ‘National Health Co-operative Ltd’ (NHC) in recognition that the Co-op had opened several clinics in the north and south of Canberra and was planning to further expand geographically in Canberra and beyond.

The NHC currently employs over 90 medical and administrative staff across nine clinics in Canberra and south-west New South Wales, and services approximately 10 per cent of the ACT’s population, as well as a significant number of residents in the broader Canberra region. The NHC continues to explore opportunities to grow its network of clinics, across the ACT and interstate.


SERVICE ONE’s collaboration with the NHC

SERVICE ONE’s collaboration with the NHC began in October 2015 when the NHC was chosen as our first community partner following the development of our Community Investment Program under a new social enterprise model. Our investment of $1.5 million will assist the NHC to open four additional bulk billed clinics. This is yet another example of how we bring the concept of Do Good Banking to life as we continue to invest in initiatives that bring about real positive societal change.

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