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About Us

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  • Become a Member


    By becoming a SERVICE ONE Member, you will be helping us Do Good for all SERVICE ONE Members and the broader community.

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  • Member Benefits


    As part of Australia’s first social enterprise banking network, SERVICE ONE Member benefits extend beyond just finance and banking.

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  • Member Service Promises


    We promise to Do Good by our Members and the community. Part of this is living up to our Member Service Promises.

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  • Mission & Values


    We are committed to demonstrating strong social and environmental responsibilities amongst our Members, staff and the wider community.

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  • Our Story


    From humble beginnings, we’re now part of Australia’s first social enterprise banking network, aiming to Do Good for Members and the community.

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  • History


    With a history that spans nearly 60 years, SERVICE ONE is made up of a unique blend of organisations and identities serving the needs of Members.

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  • News


    Keep up-to-date with corporate developments, news, community initiatives and more.

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  • Testimonials


    Don’t just take our word for it. Find out what our Members have to say about us.

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  • Careers


    Enthusiastic? Itching to make a difference? Do you maintain customer focus in everything you do? Sounds like you’d be a great fit for SERVICE ONE.

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  • Community Support


    Our unique business model allows us to invest a portion of our profits in the community. Check out some of the organisations we support or apply for sponsorship.

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  • Corporate Social Responsibility


    As a good corporate citizen, we always try to be mindful of our social and environmental responsibilities.

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  • Publications


    SERVICE ONE produces various publications including an annual report detailing the financial performance of the organisation as well as a Member newsletter to keep Members up-to-date.

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  • Financial Claims Scheme


    Find out about this Australian Government scheme to protect depositors.

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  • Directors & Executive


    SERVICE ONE is governed by a Board of Directors and the day-to-day running is the responsibility of the Executive.

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  • Governance


    In order for the SERVICE ONE Board to meet their responsibilities, they operate within a framework that incorporates several policies.

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  • Codes of Practice


    As SERVICE ONE is committed to delivering products and services ethically and to a high standard, we comply with a number of codes of practice.

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Lock Up Your Boss

Support Lifeline Canberra to provide invaluable crisis support services.  

Register now

Want a greener house?

With an Eco Personal Loan, we can help you finance environmentally-friendly solutions for your home.

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Become an NHC member

SERVICE ONE Members can now become a member of the NHC for a significantly reduced price.

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Assistance Beyond Crisis (ABC)

ABC offers interest free loans for people who have experienced and left a domestic violence situation.

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Are you experiencing financial difficulty? Get financial assistance